jiya77 Terms and Conditions

1 General Provisions

These terms and conditions ("Terms") form a legally binding agreement between jiya77 ("Platform", "we", "us") and the user ("you", "user"). By using jiya77's website, services, and any related platforms, you are considered to have accepted these terms.

jiya77 is an online gaming service platform for users in Bangladesh. Our services include slot games, cricket betting, fishing games, bingo, live casino, and other online gaming activities. These terms apply to all of our services.

1.1 Applicability of Terms

These terms take effect the first time you visit our website or use any service. By continuing to use the service, you confirm that you have read, understood, and agreed to follow these terms. If you do not agree with any part of these terms, please refrain from using our services.

1.2 Relationship with Other Policies

In addition to these terms, our Privacy Policy and Responsible Gaming Policy also apply to your use. In the event of any conflict, these terms will take precedence.

2 Account Registration and Eligibility

To create an account on jiya77 and use our services, you must meet the following eligibility requirements:

• You must be at least 21 years of age.
• You must be a resident of Bangladesh or be accessing from Bangladesh.
• You must have the legal capacity and authority to enter into these terms.
• You must not have previously been banned from our platform for any violation.
• Only one account is permitted per person.

2.1 Responsibility for Providing Accurate Information

At the time of registration, you must provide accurate, complete, and up-to-date information. Creating an account with false or incomplete information will be considered a violation of these terms and the account may be closed immediately. It is your responsibility to notify our support team promptly of any changes to your information.

2.2 Identity Verification

jiya77 may request documents for identity verification at any time. This may include a National Identity Card (NID), passport, or other government-issued proof of identity. Withdrawals may be delayed until verification is complete.

3 Age Restrictions

jiya77's services are strictly for individuals aged 21 and above only. Access or participation by minors is completely prohibited on this platform.

Keep any underage members of your household away from this platform. Parental control software can be used to restrict access for minors. jiya77 is always committed to protecting minors.

4 Account Security

Maintaining the security of your account is entirely your responsibility. Keep your login credentials (username and password) completely confidential and do not share them with any third party.

4.1 Account Transfer

Transferring, selling, or allowing another person to use your account is completely prohibited. Each account is for the personal use of the registered individual only.

4.2 Unauthorized Access

If you notice any unauthorized access or suspicious activity on your account, notify our support team immediately. You are responsible for all activities carried out from your account.

5 Deposits and Withdrawals

The following terms apply to financial transactions on jiya77:

5.1 Accepted Payment Methods

Only the following payment methods may be used on our platform: bKash, Nagad, Rocket, and Upay. Transactions are also possible through Dutch-Bangla Bank, City Bank, and BRAC Bank.

5.2 Minimum Deposit and Withdrawal Limits

• Minimum deposit: ৳500 per method
• Minimum withdrawal: ৳800
• Withdrawal processing time: 15 minutes to 2 hours

5.3 Withdrawal Process

Account verification must be completed before submitting a withdrawal request. Funds will only be sent after verifying the identity of the person requesting the withdrawal and their registered payment method. Withdrawals must be made through the same method used for the deposit.

5.4 Currency

All transactions on jiya77 are conducted in Bangladeshi Taka (BDT / ৳). Transactions in any other currency are not accepted.

6 Bonuses and Promotions

All bonuses and promotional offers on jiya77 are governed by the following general terms:

6.1 Welcome Bonus

New users will receive a 120% bonus on their first deposit up to ৳5,000. The wagering requirement for this bonus is 10 times (10x). For example: a deposit of ৳1,000 earns a ৳1,200 bonus, giving a total balance of ৳2,200. A deposit of ৳10,000 or more earns a maximum bonus of ৳5,000, giving a total balance of ৳15,000.

6.2 General Terms for Bonuses

• Each bonus offer must be used within a specified period.
• Wagering requirements must be met before winnings from a bonus can be withdrawn.
• Funds received from one bonus offer cannot be combined with another bonus, unless specifically stated.
• jiya77 reserves the right to withdraw, modify, or cancel any bonus at any time.
• If deliberate misuse of a bonus is proven, the bonus will be cancelled.

6.3 VIP Program

Our VIP program has three tiers — Bronze, Silver, and Gold. The Bronze tier offers up to 0.4% weekly cashback, the Silver tier offers up to 0.8%, and the Gold tier offers up to 1.2%. You can advance to a higher tier through regular and active participation.

7 Fair Play Policy

jiya77 is committed to ensuring a fair and transparent gaming environment for all players. Our games follow internationally recognised technical standards and are operated on the basis of fair play principles.

7.1 Random Number Generator

Our slot games, bingo, and other chance-based games use certified Random Number Generator (RNG) technology. This ensures that every outcome is completely independent and not predetermined.

7.2 Game Provider Rules

Our platform features games from PG Soft, Pragmatic Play, JILI, Spribe, and other game providers. Each game is operated in accordance with the rules and terms of the respective provider.

8 Prohibited Activities

The following activities are completely prohibited on the jiya77 platform:

• Money laundering or any illegal financial activity
• Stealing or misusing another user's account information
• Hacking the system or exploiting any technical vulnerability
• Playing games using bots, scripts, or automated software
• Threatening, harassing, or defrauding other users
• Creating multiple accounts with the intent to misuse bonuses
• Colluding or conspiring with other players to gain an unfair advantage
• Misrepresenting the platform for marketing purposes

9 Responsible Gaming

jiya77 believes that gaming is a form of entertainment, not a solution to financial problems. We encourage all users to play responsibly.

9.1 Self-Control Tools

On our platform you can set deposit limits and temporarily or permanently suspend your account. If you notice signs of gaming addiction, please visit our Responsible Gaming page.

9.2 Support

For support related to gaming addiction, please contact our 24/7 Bengali live chat support. We are always ready to understand and help with your concerns.

10 Privacy and Data Protection

The privacy and protection of your personal information is our highest priority. We use SSL encryption technology to keep all your information secure.

Details of how your personal information is collected, used, and stored can be found in our Privacy Policy. Our privacy policy is an integral part of these terms.

10.1 Sharing Information with Third Parties

jiya77 does not sell your personal information to any third party. However, limited information may be shared with payment processors and technology partners as necessary to provide the service, always in accordance with our privacy policy.

11 Dispute Resolution

In the event of any dispute or complaint, please first contact our customer support team. We will endeavour to resolve all complaints in a timely and fair manner.

11.1 Complaint Submission Process

• Contact us via live chat for immediate assistance.
• You may submit a complaint by email with full details: [email protected]
• When submitting a complaint, please include your account ID and the relevant transaction ID.

11.2 Resolution Timeframe

We generally aim to provide an initial response to all complaints within 72 hours. Complex matters may take additional time to resolve, but we will provide regular updates.

12 Limitation of Liability

jiya77 will not be held responsible for any loss in the following circumstances:

• Loss caused by your own negligence or breach of these terms and conditions
• Game interruptions due to internet disconnection or technical issues
• Service disruptions by third-party payment providers
• Events beyond our control (force majeure)
• Loss resulting from misuse of account information by you or anyone else

Our maximum liability will in no case exceed the amount of the specific transaction in dispute.

13 Account Closure & Suspension

jiya77 reserves the right to suspend or permanently close any account at any time without notice for the following reasons:

• Breach of any provision of these terms and conditions
• Suspicion of fraudulent or deceptive activity
• If false information provided on the account is proven
• Evidence of operating multiple accounts
• Strategic misuse of bonuses
• Legal or regulatory reasons

13.1 Voluntary Account Closure

If you wish to permanently close your account, please submit a request through our live chat or email. After meeting any applicable wagering requirements, you will be able to withdraw any remaining balance before the account is closed.

14 Changes to Terms

jiya77 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will post a notice on our platform.

If you continue using our services after any changes, you will be considered to have automatically accepted the revised terms and conditions. We therefore recommend visiting this page regularly. The date of any changes to the terms will always be displayed at the top of this page.

15 Contact & Support

If you have any questions or comments about these terms and conditions, please contact us in the following ways:

• Live Chat: 24/7 Bengali live chat support
• Email: [email protected]

Our customer support team is ready to assist you in Bengali, seven days a week, twenty-four hours a day. Feel free to reach out for any issue or query you may have.